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Official Statement on OSRS Mobile Down with Possible Solution

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12/07/19

OSRS Mobile down has happened this week, which causes the game login trouble on mobile. Currently Jagex has awared of this OSRS failed to contact server issue, and is working to resolve it as soon as possible.

Statement on OSRS Mobile down from Jagex

From December 4th, some players have faced OSRS failed to contact server issue on mobile. There is an error message saying “Failed to contact server. Please check your Internet connection.” when players try to log in the game with their phone.
According to the official Tweets, the team has investigated the issues that have been affecting mobile players and made some changes to help players log in. Jagex SysAdmin and Game Engine teams have been investigating and working on resolving this issue as a matter of priority. They are working to resolve the issues as soon as possible, and they will look to confirm once normal service is resumed.

Possible solution to OSRS failed to contact server

In addition to the official explanation, Jagex also tell us the possible solution that helps some players successfully play on mobile. You could try the following steps if you couldn’t log in OSRS Mobile:
1. Head to the official OSRS website on mobile;
2. Open the World Select page in the Game menu;
3. Choose a game world and launch the app. If you're still met by that error message, you could try opting for another game world.

Hope OSRS Mobile down can be solved as soon as possible. If you want to buy OSRS gold, come to RSorder at any time and enjoy 5% free bonus.

The RSorder Team

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